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How beetbdt Handles Your Personal Data

This privacy policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Account data protectedbKash, Nagad, Rocket wallet contextAccessible on mobileData request process availableBangladesh-region context
beetbdt How beetbdt Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We built our data practices around what Bangladesh account holders actually need — clarity on what is stored, why it is stored and how to ask for changes. Every piece of data we hold serves a clear operational purpose, from verifying a bKash deposit to confirming your account identity when you log in from a new device.

Wallet Data Handling

Deposit references from bKash, Nagad and Rocket are stored in your account history for reconciliation only. Your wallet credentials are never stored on our side.

Cookie Use

We use session cookies to keep you logged in and analytical cookies to understand how the lobby is used. Adjust or block non-essential cookies through your browser at any time.

Account Security

Login attempts trigger OTP verification to your registered number. Unusual access from a new device or location prompts an additional confirmation step before your account opens.

Data Retention and Deletion

We hold your data while your account is active and for the period required by financial record rules. Once that window passes, identifiable data is removed from our active systems.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something or raise a concern about how your information is used, our support team can handle it. You can reach us through live chat inside the account dashboard, by email, or via the help section on mobile. We aim to acknowledge privacy requests within a reasonable timeframe and keep you updated on progress.

Live Chat Open the chat icon in your account dashboard to reach our support team directly about any privacy question or data request.
Email Support Send your data access or correction request by email. Include your registered account name so we can locate your record quickly.
Mobile Help Section From the mobile account menu, tap Help to find the privacy request form. Works on Android and iOS without needing a desktop.

Common Questions About Our Privacy Policy

These are the questions we hear most often about data, account privacy and your rights as a beetbdt account holder. If something is not covered here, our support team can take your query through live chat or email.

We collect your name, contact number, email address and the wallet identifier you use — bKash, Nagad or Rocket. Device and session data is logged automatically for security purposes.

No. We store only the transaction reference number that confirms a deposit was made. Your bKash, Nagad or Rocket PIN is never transmitted to or stored on our platform.

Send a request through live chat or email with your registered account name. We will locate your record and share what we hold within a reasonable timeframe.

Yes. You can request deletion through our support channels. We will remove identifiable data once the mandatory financial record-keeping period for your account has passed.

We do not sell your personal data. We share data only with payment processors like bKash or Nagad as needed to complete a transaction, and with service providers who help run the platform.

Our policy applies to all account holders, but your rights and our obligations may vary based on your local law and the region where you access the platform. Eligibility depends on applicable local regulations.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.